FAQs
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How to book?
To begin, please explore our website to review the available features and service options.
To initiate your booking, kindly visit the Contact Us page and complete the inquiry form with the required details.
All booking arrangements will be coordinated via email. You will receive a secure online link containing the payment portal, invoice, and service agreement for your review and signature. A non-refundable deposit of 20% is required to secure your date. The remaining balance is due no later than 14 days prior to the event.
Upon confirmation, you will receive an email confirming your booking, along with a one-on-one consultation with one of our coordinators. Based on the details gathered during this consultation, we will prepare a personalized proposal correlated to your event and finalize all arrangements via email. Should you prefer, we are happy to schedule a virtual meeting or phone call to discuss any additional details.
On the day of your event, please allow one hour for setup and one hour for teardown by the photo booth attendant.
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How does payment work?
A 20% non-refundable deposit is required at the time of booking to secure your reservation. The remaining balance is due 14 days prior to the event date. Payments can be made via credit or debit card through our secure Stripe payment system.
What is your cancellation and refund policy?​
A non-refundable retainer of 20% is required to secure the booking. Cancellations or date changes must be requested at least 14 days prior to the scheduled event. Date changes are subject to availability at the time the request is made.
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How much space is needed to set up the booth?
A minimum area of 10 ft x 10 ft is required for setup. Please allow approximately two hours total for setup and breakdown—one hour before and one hour after the photo booth session.
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Which cities are within your service range?
Greater Toronto Area, Kitchener, Waterloo
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Will the booth have onsite support?
Absolutely! Every one of our packages includes a dedicated booth attendant who will handle setup, teardown, and ensure a seamless and memorable experience for you and your guests.
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Do you offer props?
We offer a wide range of premium options for you to choose from, including curated themed photo booth props.
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How long do you recommend booking the booth?
For parties with up to 60 guests, we recommend booking a 2-hour session. For events with 60 or more guests, we suggest booking 3 hours or more. This ensures that everyone has ample time to take plenty of photos.
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What's the maximum amount of time we can book you for?
We offer services starting at 2 hours, with no set time limit. We are flexible with the duration to accommodate your event’s needs, provided it does not conflict with other scheduled bookings before or after your event.
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Is black and white photo printing an option?
We offer black and white glam options, available both digitally and in print.
Do the photo’s print instantly?
Yes! The photos are printed instantly, with each print taking approximately 8 seconds or less to complete.
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What size options do you provide for the prints?
We offer two print options
Photo Strips: 2” x 6”
Regular Size Prints: 4” x 6”
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Is customization an option?
Absolutely! The entire photo booth experience will be fully customized, allowing you to choose your preferred color theme, "tap to start" screen, overlays, templates, props, backdrops, modes, and much more!
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What's the maximum number of people that can use the photo booth at a time?
The photo booth can accommodate up to 8 people, depending on the distance between the camera and the backdrop. However, for the best photo quality, we recommend a maximum of 5 people per shot.
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Can the photos be shared digitally, and how?
We offer a variety of options for instantly sharing your photos, including Airdrop, QR code, text, email, a live gallery, and a link to a secured password protected website where you can view and download all the photos from the event.
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